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Unified Freedom Solutions - Job Descriptions

Unified Freedom Solutions LLC

Care That Unites • Freedom That Heals • Support That Surrounds

Standard Position

Patient Care Solutionist / Patient Care Assistant

Position Purpose

Provides compassionate, non-medical support services that promise independence, dignity, safety, wellness, and quality of life for individuals receiving services through Unified Freedom Solutions LLC.

Post-Hospital Discharge Support

Provides non-medical hospital-to-home transition support, including safe settling into the home, follow-up appointment assistance, meal preparation, medication reminders, grocery/household support, family communication, and reporting changes or concerns to the supervisors.

UFS Pay Range (Hourly)
$18.00 - $21.50
Premium Pay Opportunities
  • Weekend Differential+$1.00/hr
  • Weekend On-Call Program+$1.50/hr
  • Overnight Differential+$1.50/hr
  • Holiday Pay1.5x (Time & Half)
  • Lead Assignment Diff.+$1.00/hr
  • Post-Hospital Discharge+$1.00/hr

Essential Responsibilities

✓ Personal care assistance
✓ Bathing, grooming, dressing, and toileting
✓ Transfers, mobility, and redirection support
✓ Meal preparation and nutrition support
✓ Light housekeeping and safety

Qualifications & Professional Standards

Must demonstrate competence, reliability, professionalism, confidentiality, clear communication, respect for client rights, and compliance with Unified Freedom Solutions LLC policies, HIPAA privacy expectations, and applicable agency requirements.

Freedom For Families Program

Patient Care Solutionist Specialist – Dialysis Support

Position Purpose

Provides specialized non-medical companionship or support to individuals receiving dialysis services before, during, and after treatment, including post-hospital discharge support when included in the client service plan.

Post-Hospital Discharge Support

Provides non-medical hospital-to-home transition support, including safe settling into the home, follow-up appointment assistance, meal preparation, medication reminders, grocery/household support, family communication, and reporting changes or concerns to the supervisors.

UFS Pay Range (Hourly)
$20.00 - $23.50
Premium Pay Opportunities
  • Weekend Dialysis Support+$1.00/hr
  • Weekend On-Call Program+$1.50/hr
  • Holiday Pay1.5x (Time & Half)
  • Special Assignment Diff.+$1.00/hr
  • Post-Hospital Discharge+$1.00/hr

Dialysis Support Responsibilities

✓ Pre-dialysis preparation and verification
✓ Transportation coordination and escort support
✓ During dialysis companionship and advocacy
✓ Emotional support and patient engagement
✓ Post-treatment monitoring and recovery support
✓ Post-routine memory support
✓ Rush-reminder support
✓ Medication reminder support
✓ Documentation and reporting
✓ Communication with care team members

Qualifications & Standards

Must demonstrate competence, reliability, professionalism, confidentiality, clear communication, respect for client rights, and compliance with Unified Freedom Solutions LLC policies, HIPAA privacy expectations.

Compensation Philosophy

Experience Reliability Attendance Professionalism Client Satisfaction Continuing Education Specialized Training Leadership Roles Performance Eval

1. What types of services do you provide?

Unified Freedom Solutions LLC (UFS) provides compassionate, non-medical home care and companion services that help seniors and adults remain safe, comfortable, and independent at home. Services include personal care, companionship, meal preparation, medication reminders, light housekeeping, transportation, respite care, wellness check-ins, post-hospital support, and dialysis companionship through the Freedom for Families™ program. Care That Unites. Freedom That Heals. Support That Surrounds

2. How do I know if home is right for me or my loved one?

Home care may be right for you or a loved one if assistance is needed with daily activities, companionship, safety monitoring, or support to remain independent at home. Unified Freedom Solutions LLC provides personalized, non-medical home care services for seniors, individuals with chronic conditions, those recovering from hospitalization, family caregivers needing respite, and dialysis patients through our Freedom for Families™ Dialysis Companionship Program.

Our services include personal care, companionship, meal preparation, medication reminders, light housekeeping, transportation, and post-hospital support—all tailored to promote comfort, dignity, and independence at home.

Care That Unites. Freedom That Heals. Support That Surrounds.

3. What should I expect during a home visit?

During each visit, a Unified Freedom Solutions LLC Patient Care Solutionist provides compassionate, non-medical support tailored to your needs. Services may include personal care, companionship, meal preparation, medication reminders, housekeeping, transportation, and safety monitoring.

Our Freedom for Families™ Dialysis Companionship Program also offers supportive companionship before, during, and after dialysis treatments.

Care That Unites. Freedom That Heals. Support That Surrounds.

4. Is home covered by insurance?

Coverage for home care services depends on your insurance, eligibility, and the type of care needed. Unified Freedom Solutions LLC can help you explore available payment options, which may include Medicaid Waiver Programs, VA benefits, long-term care insurance, private pay, and other approved funding sources.

We offer complimentary consultations to review your situation, discuss eligibility, and create a personalized care plan that fits your needs.

Care That Unites. Freedom That Heals. Support That Surrounds.

5. How do I get started with your home services?

Getting started is easy. Schedule a complimentary consultation or complete our online intake form. We'll discuss your needs, services, funding options, and create a personalized care plan. Once approved, you'll be matched with a qualified caregiver and services can begin.

Care That Unites. Freedom That Heals. Support That Surrounds.

6. Are you providers certified and experienced?

Yes. Our caregivers are carefully screened, trained, and experienced in providing compassionate non-medical home care. Team members may include CNAs, CPR/First Aid-certified caregivers, and professionals trained in client safety, elder care, dementia awareness, and dialysis companionship support.

Care That Unites. Freedom That Heals. Support That Surrounds.

7. How do you ensure the quality of care at home?

Quality care starts with personalized assessments, individualized care plans, caregiver training, ongoing supervision, and regular communication with clients and families. We continually monitor services, conduct quality reviews, and encourage feedback to ensure every client receives compassionate, dependable support tailored to their needs.

Care That Unites. Freedom That Heals. Support That Surrounds.

8. Can I choose my Care provider?

Yes. Clients are encouraged to continue seeing their existing physicians, specialists, therapists, and dialysis care teams. As a non-medical home care provider, Unified Freedom Solutions works alongside your healthcare professionals to support your comfort, independence, and overall well-being.

Care That Unites. Freedom That Heals. Support That Surrounds.

9. What if I need urgent or emergency care at home?

Unified Freedom Solutions does not provide emergency medical care. In a medical emergency, caregivers will follow agency procedures, including contacting 911 and notifying designated family members or emergency contacts. We also provide post-hospital support services to help clients recover safely and comfortably at home after hospitalization or emergency treatment.

Care That Unites. Freedom That Heals. Support That Surrounds.

We’re dedicated to providing personalized healthcare at home, ensuring your well-being with compassionate, expert care every step of the way.

Pittsburgh, PA, USA

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PA, Pittsburgh - Penn Center East Monroeville (HQ) 201 Penn Center Boulevard, Suite 400, Pittsburgh, 15235 UNIFIED FREEDOM SOLUTIONS LLC

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